Session reminders for your studio on Altegio
A missed session is a spot someone else wanted
A no-show in a group class isn't just one missed session — it's a spot that a client on the waitlist wanted and couldn't get, which makes fitness studios lose twice: once on the empty spot, once on the client turned away who might never come back.
The same logic applies to memberships that quietly lapse. A client who drifts out of her routine rarely announces it — she just stops booking, and by the time a studio notices, she's already found a new gym. Both problems come down to timing: reaching the client before the moment passes, not after.
Where a studio loses class fill rate and memberships
- A client skips a group class — the spot sat empty despite a waitlist
- A membership expires — the client quietly disappears with no nudge to renew
- A personal training session falls through — the trainer's slot just burns
- The schedule changes and half the group never finds out
- A client falls out of the routine for a month — and never comes back
- A reminder the day before keeps the class full, and a freed spot shows up ahead of time
- An automatic membership-expiry reminder brings the client back in time
- A cascade of reminders gets through to the client before it's unread
- Every booked client sees the schedule change at once, with no phone calls
- A broadcast to the base brings back clients who haven't been in for a while
Scenarios for both group and personal formats
Session reminders
A client gets a reminder about the session the day before and again a few hours out — right when a booking made earlier in the week is easiest to lose track of. For a group format this matters especially: one no-show is a spot someone on the waitlist wanted.
Membership renewal
When a membership is about to run out, a client often just quietly disappears because nobody reminded her in time to renew. An automatic membership-expiry reminder catches that moment and brings the client back while she's still in her training rhythm.
Winning back clients who drifted off
A broadcast to the Altegio base lets you pick out clients who haven't booked in a month or two and reach them with a promotion or a new class format — winning back someone who already knows your studio is cheaper than acquiring a brand-new client.
What Povidomlyaka does for a studio
Cascade reminders
Telegram → WhatsApp → SMS: the session reminder doesn't get lost.
Marketing broadcasts
Win back clients who haven't trained in a while with a promotion from your Altegio base.
AI confirmation
A client confirms a session in one word — a freed spot is visible ahead of time.
Client retention
A membership-expiry reminder brings a client back while she's still in her routine.
Group and personal, both covered
Group classes and 1-on-1 sessions each run their own scenario.
Works with Altegio
Trainers, rooms, class schedules and memberships, from one account.
Studios and gyms, by the numbers
fewer missed appointments when clients get an SMS reminder before a booking
BMC Ophthalmology / Imperial College, 2008more loyal — group-class attendees stay with a gym at a higher rate than solo, gym-only members, who cancel 56% more often
Les Mills × University of Exeterof clients managed through a booking system return — roughly double the rate of walk-ins
Boulevard / Salon Today, 2026Frequently asked questions
Can group and personal sessions get separate reminders?+
Yes, each format runs its own scenario: a capacity-limited group class and a one-on-one session with a trainer are recognized separately, and the reminder is tied to the specific booking in the schedule, so a client gets exactly the relevant message.
What happens to a freed spot in a group class when someone doesn't confirm?+
When a client doesn't confirm or cancels a booking, the freed spot is visible ahead of time, not the moment the class starts. That gives you time to offer the spot to someone on the waitlist instead of running the class half-empty.
Can this bring back clients who stopped coming?+
Yes, you can select clients from your Altegio base who haven't booked in a set period and send them a broadcast with a promotion or a new class format. Winning back someone who already knows your studio is usually cheaper than acquiring a completely new client through ads.
Will the system remind a client that a membership is about to expire?+
Yes, a membership-expiry reminder is its own scenario and goes out in advance, while the client is still in her training rhythm — this noticeably raises the odds she renews instead of quietly disappearing after her last paid session.
How do I notify a whole group about a schedule change?+
When a class's time or trainer changes in Altegio, every booked client gets notified at once, with no manual phone calls. That avoids the situation where part of the group shows up at the wrong time or for the wrong trainer.
How long does setup take for a studio?+
About ten minutes — you need access to your Altegio account, and Povidomlyaka picks up trainers, rooms, class schedules and memberships on its own. Add a new class format or trainer, and it updates automatically.
Can I set a reminder just a couple of hours before, not a full day ahead?+
Yes, timing is configurable: some clients prefer a reminder the evening before, others a couple of hours before the session. For studios with a tight schedule, a short same-day reminder often works best, catching the client while she's still planning her evening.
Keep classes full and memberships renewed
Connect Povidomlyaka to Altegio for your studio — fewer missed sessions and more clients coming back. The first period is free.
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